About Us

Our Vision is to offer full turn-key service driven solutions to the short-term space, from underwriting, policy administration, accounting right through to claims.

Who we are

ARS Alternative Risk Solutions, and authorised financial services provider (FSP 17837) was established to offer an alternative solution to brokers -and clients’ individual, specific and unique needs. We are trend setters in finding a workable and practical solution.

With a combined experience in excess of 150 years, we will not easily give up, and provide you with a no quote. Technical expertise, alternative options, practical advice and motivated drives our success factor in securing the “uninsurable risk”.

An alternative solution to brokers -and clients’ individual, specific and unique needs.

What we do

ARS Alternative Risk Solutions (Alt-Risk) is an short-term insurance administrator and underwriter, and offers an exclusive broker -to client centric model that allows our broker partners the ability to offer exceptional service to their clients.

We offer full turn-key service driven solutions to the short-term space,  from underwriting, policy administration, accounting right through to claims.

Alt-Risk caters almost exclusively for the broker space as we believe each broker and client base is different and a customised solution is mostly needed, and welcomed. Various propositions is discussed, because you, and your client is unique.

We listen – To you, our brokers and clients. Our market approach is to sit down and discuss extensively what our broker’s want, what the client profile is like, specific challenges as we don’t believe everyone should be given a blanket treatment, or solution.

Our experienced staff fulfill a superior support -and service role to our broker partners wherein the broker has direct access -and information control of functions that influence client satisfaction e.g., quoting, endorsements, claims and risk management. Thus, the broker can focus on what he does best – Broking.

A mutual trust relationship exists with our brokers and their years of experience is recognized through our exclusive broker proposition. We do not allow, nor follow a blanket approach with our brokers but instead cement a bespoke risk solution management plan.

Offers an exclusive broker -to client centric model that allows our broker partners the ability to offer exceptional service to their clients.

How we do it

With confidence, integrity, transparency, fairness, honesty and a strong moral code.

A select few brokers are offered an outsource model wherein they are allowed to fulfil certain functions directly, and which impact on service delivery to their clients. This eliminates time delays and duplication of work.

We have also partnered with several leading insurers, underwriters and reinsurers whereby policies are placed and administered.

We agree service levels at onboarding, which results in efficient turnaround times. The same applies at claims stage, wherein our select broker appoints an assessor and takes charge of the claims management process. This results in open and transparent communication at all times.

We agree service levels at onboarding, which results in efficient turnaround times.

Pivotal to our business - relationships

Definitely not to redesign the wheel. Old school is best, and has been proven to be most successful not only in trusting -and building relationships, but also in establishing risk facts much quicker.

Through our experience we know that traditional insurers have moved away from “how insurance used to be” to a more scientific way of practise. We maintain with the selected broker partner that there is no reason why we should not do things the way it used to be.

Confidence / Integrity / Transparency / Fairness / Honesty / Strong Moral Code

+27 (010) 595 1387

Address: Wildfig Business Park
Unit 2, Ground Floor, Block A
Cranberry Street,
Honeydew
Roodepoort

FSP Number: 17837

ARS Alternative Risk Solutions, an authorised financial services provider was established to offer an alternative solution to brokers -and clients’ individual, specific and unique needs. We are trend setters in finding a workable and practical solution.

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